Shipping Information
Shipping Information
Processing Time
Most orders are processed within 1–3 business days before leaving the warehouse.
Some specialty, oversized, or manufacturer-direct items may require additional processing time.
Shipping Times
Estimated delivery times vary depending on:
- Product
- Manufacturer
- Warehouse location
- Carrier availability
- Delivery destination
Most furniture orders arrive within:
- Small Parcel Items: 3–10 business days
- Large Furniture: 1–4 weeks
- Oversized Freight Deliveries: 2–6 weeks
Some made-to-order or specialty items may require additional time.
Freight Deliveries
Large furniture is delivered by freight carriers.
Freight companies will typically contact you to schedule a delivery appointment.
Someone over 18 years old must usually be available to receive the shipment.
Tracking
Once your order ships, you'll receive tracking information by email.
Please note that freight tracking updates may occur less frequently than standard parcel shipments.
Delays
While we work closely with our suppliers and shipping partners to ensure timely delivery, occasional delays may occur due to:
- Weather
- Carrier capacity
- Manufacturer inventory updates
- Warehouse processing
- Freight scheduling
- Holiday demand
- Supply chain disruptions
If your shipment is delayed, we'll keep you informed and provide updates whenever available.
Split Shipments
Items ordered together may ship separately from different warehouse locations.
This helps us get your furniture to you as quickly as possible.
Delivery Inspection
Please inspect your shipment upon arrival.
If there is visible damage to the packaging or product, note it with the delivery driver and contact us within 48 hours.
Questions
Our customer support team is always happy to help with shipping questions before or after your purchase.